Privacy policy

What EM Schedule does

EM Schedule helps invited staff and authorized schedulers manage work schedules. It is not intended to collect patient records or provide medical advice. Please do not enter patient information into schedules, requests, notes, or support messages.

Information we use

• Account and roster details: name, work email, role, sign-in records, and an optional profile photo.
• Scheduling information: shifts, availability, time-off requests, notes, published schedules, and calendar subscription links.
• Service and security records: information needed to operate the app, send invitations and schedule email, respond to support requests, and limit abuse of account setup.

We use this information to authenticate users, show schedules and requests, let authorized schedulers plan and publish shifts, deliver account and schedule messages, and protect the service. The app does not display ads.

Who can access it

Authorized schedulers and viewers can access their organization’s scheduling records. Staff accounts receive access based on their assigned role. A calendar subscription link is private to the person who holds it; anyone who obtains that link may be able to view the associated published calendar until the link is reset.

Supabase provides account authentication, database, and file storage; Vercel hosts the app and its API; and Resend sends service email. They process information needed for those services. We do not sell scheduling data or share it with advertising networks.

Security and retention

EM Schedule uses encrypted network connections, account sign-in, and role-based controls. No online service can guarantee absolute security.

Account and roster information is kept while it is needed to operate the service. When an account is deleted, we remove its login, account link, optional profile photo, roster contact email, and private scheduling requests and revoke its private calendar link after verifying the request. The organization may retain historical schedules and related records, including a staff member’s name and shifts, for its operational recordkeeping. Those records are separate from access to an app account. Ask us if you need information about a particular record or retention period.

Your choices

You can delete your account from My profile or the account menu in EM Schedule. The account deletion page explains the steps and offers support if you cannot sign in. You can also ask about or correct your account information by emailing hello@em-schedule.com. We may verify that you control the account email before making changes. Do not send a password or patient information.

Contact and updates

For privacy questions, contact 8th & Exchange Media, LLC at hello@em-schedule.com. We will update this page if the app’s data practices change and revise the effective date.